March 2010
Welcome to Elizabeth Hagen's Growing Your Business with Confidence Monthly Tip

You are receiving this e-mail because you are in my database as a professional organizer or a professional service provider.  If this does not interest you (you're not an organizer, you don't want any tips, etc.) PLEASE go immediately to the end of this newsletter and unsubscribe!
Welcome to this issue of my monthly tip newsletter just for professional organizers.  Each month you'll be receiving an easy-to-implement and very valuable tip or strategy to help you grow your professional organizing business. 
If this sounds valuable to you then I'm looking forward to helping you accelerate your success and grow your organizing business!
You Don't Know What Someone
Else is Thinking

I'm going to assume you are thinking "Elizabeth, I know this!"  But there I go - thinking that I know what you are thinking.

Seriously, if you stop and think about it - how many times a day do you assume you know what someone else is thinking and then make a decision based on what you think they are thinking!
Kind of silly, isn't it?

This happens to me a lot while I'm giving a presentation.  I'll see someone in the audience and they look bored, or tired, or distracted, etc.  I assume that they are not interested in what I'm saying.  I assume they know everything that I'm talking about and they can't wait to leave. I think that I know what they are thinking.

What I tend to do when this happens is to ignore that person while I'm speaking and I really focus on the attendees that are engaged with me and responding to what I'm saying.  Because I think that I know what the 'bored' people are thinking I don't pay any attention to them.  This is a mistake.

Last week I was speaking to a MOPS (Mothers of Preschoolers)
group and one of the young moms near the front did not make any eye contact with me, she seemed distracted and bored.  So, immediately I figured she wasn't interested in my talk and didn't want to be there.  I started ignoring her.
After the talk she came up and was interested in purchasing my book (which surprised me) and told me how her mother had purchased her other organizing books, that they were just too overwhelming, and could my book help her?  I shared with her more about my book and she purchased the book.

About 10 minutes later when I was ready to pick up my materials she was back at my table - just hanging around.  This surprised me again! She said to me "May I ask you a question?" and I said "Sure."  She then asked me a question that was the last question I expected from this young woman.  She said "My husband passed away a few months ago and I don't know what to do about his stuff in the bedroom."  I stared at her speechless.  This young mom was 28 years old.

This precious woman was not bored at all in my presentation but, of course, she was distracted and had other things on her mind.  As we talked it turned out that she loves to organize and enjoyed my presentation a lot.

We don't know what someone else is thinking.
  • How many times have you not talked about your business with someone because you assumed they would not want to hire you?
  • How many times have you quoted a lower speaking fee because you assumed the association didn't have money to pay a speaker?
  • How many times have you not followed-up with a past client because you assumed that they wouldn't want to work with you again?
  • How many times.....?
I am as guilty as anyone.

Let's stop assuming and start asking questions. Let's find out for sure before we make decisions that cost us business and stop us from helping others with our expertise.

Elizabeth's Assignment:
  1. Make a decision that you're going to stop assuming.
  2. Take action and ask questions before you judge.
  3. Stay focused when the person starts sharing with you how they feel (and while they are doing that you can realize how wrong you were that you thought you knew what they were thinking!) and decide how you can help this person today.
Note:  This fall I joined Mark LeBlanc's Small Business Success Coaching Network.  As a Small Business Success
Coach, I'll be teaching and sharing the concepts, strategies and ideas in the OrganizersPlus Coaching Program that have helped me get where I am today.  Join me and let's make this year the best year of your business!

Now is your time to move your business forward.  Now.

, I'll admit that many times I've thought of calling someone about my coaching program but stopped myself because I started thinking that I knew what they were thinking. No more!

I want to know what you really think and I'd love to find out where you are in your business now and where you want to be.  Then we can decide if coaching with me is the answer or I can point you to another resource.

The only way we can find out if the OrganizersPlus Coaching Program is right for you is to have a conversation.

Call me at 605-357-8767 or e-mail me and let's find out!  

Now is your time for more money, more clients, more visibility, and more confidence.

I'm waiting to help you! Do you have anything to gain by waiting? I didn't think so!  I put a great program together to give you the accountability and loving 'kick-in-the-pants' that may be crucial right now.

Want more information about the program before we talk?  Click here now!

, thanks for taking the time to read the 'Grow Your Business with Confidence' Tip and I'm excited to help you accelerate your success. Of course we want to grow our business and make more money but let's not forget - the busier we are the more people we get to help. And the more happy clients we have the more they will tell others!
Confidently yours,

Speaker  Member of the National Speakers Association
Coach    Small Business Success Coaching Network
CPO      Certified Professional Organizer and Member of the
             National Association of Professional Orgnizers
Issue: 22
Elizabeth Hagen, CPO

If you're a determined professional organizer who wants support, is ready to take focused action, and wants to accelerate your success and grow your business - welcome!!
I'm Elizabeth Hagen and I'm here to help.  I've put together the best tips/tools/advice that I've used to grow and maintain a successful organizing and speaking business and I want to share them with you!
Every month I'll be sending you a quick tip for you to implement immediately.  It's all about making a decision, taking action, and staying focused!
I can't wait to hear about your success!
Elizabeth Hagen
Coach - Small Business Success Coaching Network