|It's nice to be important, but it's more important to be nice.
everyone with politeness, even those who are rude to you - not because
they are nice, but because you are. ~Author Unknown
my second year of nursing school our professor gave us a quiz. I
breezed through the questions until I read the last one: "What is the
first name of the woman who cleans the school?" Surely this was a
joke. I had seen the cleaning woman several times, but how would I
know her name? I handed in my paper, leaving the last question blank.
Before the class ended, one student asked if the last question would
count toward our grade. "Absolutely," the professor said. "In your
careers, you will meet many people. All are significant. They deserve
your attention and care, even if all you do is smile and say hello."
I've never forgotten that lesson. I also learned her name was
Dorothy. ~Joann C. Jones
November 2009 Newsletter
"Let's Bring 'Nice' Back"
I did something really interesting in October as I had a booth at the annual Expo for Her in Sioux Falls, SD. This was a two-day event and I'm not sure how many women came through this year but over 7,000 came last year! That's a lot of women!
I had a blast at my booth talking to the women who stopped by. Usually they would laugh when I say that I help women get organized and they would always say "Boy, do I need this!" I hear that a lot. I used to wonder if they really need it why do they put it off? After speaking all over the country and asking audiences, I found out why - they don't know where to start and they feel overwhelmed. So that is exactly what I cover in my book "Organize with Confidence" and in my presentations.
I think one of the most amazing aspects that comes out of being organized is that you feel better about yourself and when you feel good about yourself, you naturally treat others better. It's a good feeling to be kind to others.
If you're feeling stressed out and anxious look around your home and office environment. Notice anything? If the clutter is bugging you it's time to do something about it and the people in your life will be glad you did!
Let's Bring 'Nice' Back
Nice Scenario #1: I received a small package in the mail the other day and inside was a beautiful, hand-knit scarf.
The note with the scarf said "Dear Elizabeth, I knit scarfs. I was in Hobby Lobby the other day and this yarn just SCREAMED Elizabeth! So dear friend, wear it in good health, and prayers are knitted in - no extra charge! Love, Nadyne!
I couldn't believe it! Nadyne is the very special customer service person where I ship most of my packages. I admire anyone in customer service! She is always pleasant, has a smile on her face, and always ready to help.
Nice Scenario #2: My husband and I like to eat at our local Famous Dave's. The other night I mentioned to the waiter that we come there a lot. Pretty soon the manager came over to greet us and he said as a thank you for being such good customers we each received a free dessert! Have you ever had their bread pudding - amazing!
Nice Scenario #3: I love my colleagues in the professional organizing industry and am happy to help whenever someone has a question. Read in the section below this article about the honor I received of being nominated for the LA Organizing Awards.
I can guarantee you that if I was a rude, obnoxious person none of these events would have happened. I try to always put myself in the other person's shoes and ask "How would I like to be treated?"
I don't live this way so that nice things happen back but you know what - they do as my scenarios show.
I'm not saying that I'm perfect at this but I try very hard. Have you noticed that there is so much rudeness in our world today? From stewardesses on airplanes to phone tech support to the grocery sales clerk to the guy honking at the person who waited one second to go at the green light? It's everywhere but you and I can refuse to participate.
Let's bring 'nice' back.
Take on the attitude of 'nice' and watch your world change!
- The next time you're in a long line instead of getting upset turn to the person next to you and ask how their day is going.
- The next time you eat at a restaurant ask the waitress what is the best thing about her job.
- Ask the next person you met "How can I help you?"
- Compliment someone on their outfit (or beautiful pink scarf!)
- Ask a grandma to show you pictures of her grandchildren.
- I could go on and on.
, I'd love to hear from you and the easiest way to do this is to comment on my blog. I just made it a lot easier to receive my blog posts. Go to my blog at www.elizabethhagenspeaks.com and click on the top right button that says "Get my blog posts delivered via e-mail" and they will come right to your inbox!
I can't wait to hear what happens as we all intentionally bring 'nice' back to our world! Let me know!
Have a fabulous November!
Will you vote for me?!
I received a surprise phone call this past Tuesday and I was told
that I'm a finalist in two categories for the 2010 Los Angeles Organizing Awards to be held in
Hollywood, CA on January 30, 2010. I was shocked and thrilled!
categories are Most Innovative Organizer and Best Organizer as Coach or Mentor.
I still feel speechless! Would you take a few minutes to vote?
Innovative Organizer category can only be voted on by LA-NAPO members but the
category of Best Organizer as Coach or Mentor can be voted on by anyone
just NAPO (National Association of Professional Organizers) members, anyone! So,
if you feel inclined please pass this information on to your friends and
To vote go to www.napola.org
and click on Cast Your Votes Now through
(under the 2010 Los Angeles Organizing Awards picture). Fill in
your e-mail under New User and that will bring you to the voting page. My
category, Best Organizer as a Coach or Mentor, is the 3rd one from the bottom. If you don't want to receive any
further information from the LA chapter just pick 'No' for the 3 choices at the
bottom of the page.
I think it would be awesome to show that you don't
have to live in a big city to have a successful professional organizing
business. I live deep in the Midwest in Sioux Falls, SD and if I can do this
here let's show the world that you can be a success where ever you
Thank you for your time and your vote!
for a Speaker?
Where in the World is Elizabeth?
you are part of an organization or association that is looking for a
professional speaker, please contact me. I'd love to explore the possibility of speaking for your group.
Now booking for 2010!
If you are in a direct selling company such as Tastefully Simple, Arbonne, Mary Kay, etc bring me in to speak to your team. My Speak Now and Forever Get New Clients presentation will rock their business! Using speaking as a marketing tool is a great way to grow their team and get wonderful new clients!
Check out my schedule here: